Last updated: 26 December 2025

 
This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

 
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you fill out a form, book a service, make a purchase, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Payment details (processed securely by our payment partners)

• Address (if required)

• Any details you voluntarily submit

b. Booking & Usage Information
When you book a service or training, we may collect:

• Selected service details

• Appointment date and time

• Order history

• Interactions with support

c. Technical Information
Automatically collected through cookies and analytics tools:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on each page
   

2. How We Use Your Information
We use your information for:

• Processing bookings, payments, and service requests

• Sending confirmations, reminders, and updates

• Providing customer support

• Improving website performance and services

• Sending promotional or educational emails (only with your consent)

• Fulfilling legal or regulatory requirements

We never sell your information to third parties.
 
3. How We Share Your Information
We may share your information with:

• Service providers (payment gateways, email services, analytics)

• Legal authorities, if required by law

• Business partners, only when necessary for delivering our services

All third-party partners follow strict confidentiality and data-protection standards.
 
4. Cookies & Tracking Technologies
We use cookies to improve your browsing experience.
Cookies help us:

• Understand how visitors use the website

• Provide personalized experiences

• Save preferences

• Improve website performance

You may disable cookies in your browser settings, but some features may not work properly.
 
5. Data Security
We take data security seriously and implement measures such as:

• Secure servers and encrypted connections (SSL)

• Restricted access to personal information

• Regular security monitoring

While we strive to protect your data, no method of transmission over the internet is 100% secure.
 
6. Your Rights
Depending on your region (GDPR/India/other laws), you may have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data

• Withdraw consent for marketing emails

• Request a copy of your information

To exercise your rights, you can contact us at:
drsurabhi.reiki@gmail.com
 
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
 
8. Children’s Privacy
Our services are not directed to individuals under 16.
We do not knowingly collect data from children.
If you believe we have collected such data, please contact us immediately.
 
9. Changes to This Policy
We may update this Privacy Policy occasionally.
All changes will be posted on this page with a revised “Last updated” date.
 
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: drsurabhi.reiki@gmail.com
Phone: +919897068446
Address: 72-D, Executive Residency, Suncity Vistaar, Bareilly, Uttar Pradesh, India